NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Bemanmac
Aug 06, 2016Aspirant
Nighthawk R7000 stopped working after 4 months
My Nighthawk AC1900 WiFi model R5700 stopped working suddenly after only four months. I went through all of the troubleshooting steps in the manual, but I still get the Amber lights that according to ...
- Aug 13, 2016Ya'll missed the point on the 4 year issue- that was the modem being replaced, but it lasted 4 years. Commenting on it is totally not helpful. What was helpful was taking to my son - an IT director for a school system in MN. He diagnosed and repaired it - working fine...to the first two answers, thanks!
michaelkenward
Aug 06, 2016Guru - Experienced User
Bemanmac wrote:
I went through all of the troubleshooting steps in the manual....
Did that include a "factory reset"?
They'll ask you to do that before you can begin the warranty process.
Oh, and is the firmware up to date?