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Forum Discussion
Nighthawk R7000 very slow wifi speed
I have the nighthawk R7000 router and I’m having problems with my wifi speeds. My internet appends are suppose to be 400 download and some days I’m getting 1.57download. I have recently downloaded the...
Yes I went to the netgear page and downloaded 1.0.11.128 firmware. Ya the nighthawk app always tells me that there is no updates. Sometimes when I have done the speed test I have had my device right next to the router. I have at most 15 devices hooked up to the router. I have put the ones that have to run off the 2g on that network and then put the others on the 5G network. I have tested the modem through Ethernet but I have not actually tested the router through the Ethernet. Spectrum has said the reset the router in which I did last night and all that did was change the network name and passwords back to the original setting. Spectrum keeps pushing me to go back to their new router the smart router and I can’t do that Bc I have cameras and Alexa devices that have to be on the 2g network and the smart router Tries to put them on the 5G network.
Details are key.
1. what wired speed do you get from the modem (numbers not "full speed)?
2. what wired speed do you get directly connected to the router?
3. what 2.4ghz speeds do you get from the router and what device/devices did you test on?
4. what 5ghz speeds do you get and what device/devices are you testing on.
Make sure you try several devices and several test sites.
Also, after your factory reset, make sure you left qos, access control, traffic monitoring, and parental controls all disabled.