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Forum Discussion
tom_luft
Sep 25, 2015Aspirant
Nighthawk R7000 WAN connection instability
HI,
my router randomly disconnects from the WAN in intervals ranging from 2-30 minutes for 5-30 seconds. My ISP provided me with a Technicolor TC 7200 modem, which is connected via a Cat5.e network...
- Sep 27, 2015
Well it would appear that there are compatibility issues between the Netgear and the Technicolor. Could you contact your ISP to see if they can provide an alternative model of modem?
Babylon5
Sep 25, 2015NETGEAR Employee Retired
Have you tried changing the Technicolor to Bridged Mode?
http://en.librehat.com/blog/switch-upc-technicolor-tc7200-to-bridge-mode/
Note that setting a modem/router to Bridged Mode often means that the connected (Netgear) router needs to be configured with your ISP login details, so make sure you have a record of these before you begin.
If that doesn’t resolve the issue, and in case it’s a low level compatibility issue, if you have access to an unmanaged switch try placing that between the modem and the router.
tom_luft
Sep 25, 2015Aspirant
I tried to switch the modem to bridge mode for the last few hours, it didn't work with any of the instructions I could find (including the one you provided).
The modem never responds to SNMP-commands and the hidden link to switch to bridge mode is unreachable.
- Babylon5Sep 26, 2015NETGEAR Employee Retired
Have you tried running the R7000 in AP mode with the modem operating as a router (with DHCP server enabled)?