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Sbruner's avatar
Sbruner
Aspirant
Sep 06, 2015
Solved

Nighthawk R7000 wireless option unavailable

I have a R7000 I've used for a while with no issues. This evening the wireless stopped working. The checkbox to "enable wireless router radio" is grayed out and unavailable.

Checking the logs I noticed a firmwear upgrade this afternoon to v1.0.4.30_1.1.67.

Any suggestions would be appreciated.


6 Replies

  • Start by resetting the router, loading defaults.  Save and restart.  If this doesn't haelp, I would manually reflash, load setup defaults, save and restart.  Let us know how you make out.  

    • aVIP2u's avatar
      aVIP2u
      Initiate

      I have the same problem.  The recent firmware update shut down the wireless radio and it is greyed out.  

       

      I tried 

      (1) reboot from within the router settings/admin page = no results

      (2) unplug, wait, plug back in = no results

       

      I have the follwoing:

       

      Hardware VersionR7000
       
      Firmware VersionV1.0.4.30_1.1.67
       
      GUI Language VersionV1.0.4.30_2.1.38.1
      • aVIP2u's avatar
        aVIP2u
        Initiate

        Replying to my own post - -

         

        Searching elsewhere on the internet, I found that, there are two buttons on the top of the router (right side).  They look like the LED's unless you feel them with your finger.  The second one from the right is the WiFi "on/off" button.  You have to press & hold it for 2 seconds. In my case, it looked like nothing happened.  I then had to go back into Settings and the little check boxes were no longer greyed out.  Click the box(es), click "Apply", then it worked.

         

        P.S.  my wife had set something down on top of the router, inadvertently pressing the button.  Now I have a sign on it not to do that.