NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk R7000 won't recognize network devices connected through switches
Nighthawk R7000 Windows 10 Pro
latest firmware update on 3/22/2019 V1.0.9.64_10.2.64
Router recognizes about half of my network. Doesn't recognize switches or devices that would be connected t...
Solved. Got a buddy to help me sort it out. The internet provider company had installed not just a gateway to the fiber optic system but a modem router combo as well. I told them that the router part needed to be off as I was using my own. They may or may not have done so but their piece of equipiment was still setting up its own subnet which is where the non-recognition problem lay. Removing that piece of equipment and hooking my router directly to their "gateway" {their term}, which apparently functions as a modem even though they don't call it that, fixed all my problems.
Well, guess I'll look at other communities and forums for help. The one response I got was just criticism and not at all helpful.
Solved. Got a buddy to help me sort it out. The internet provider company had installed not just a gateway to the fiber optic system but a modem router combo as well. I told them that the router part needed to be off as I was using my own. They may or may not have done so but their piece of equipiment was still setting up its own subnet which is where the non-recognition problem lay. Removing that piece of equipment and hooking my router directly to their "gateway" {their term}, which apparently functions as a modem even though they don't call it that, fixed all my problems.