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Forum Discussion

masample's avatar
masample
Follower
Sep 20, 2021

Nighthawk R7000

Firmware Version V1.0.11.128_10.2.112   When using the web browser on the basic home tab, I see there are 23 attached devices. Selecting the attached devices tab, I only see 10 devices. Anyone hav...
jiceman's avatar
jiceman
Tutor
Oct 24, 2021

I am using the same firmware and have the same issue. 

jiceman's avatar
jiceman
Tutor
Oct 24, 2021

Also, in only see the subset of devices in the Nighthawk app. But, in the old Genie app, it shows many more (maybe all) devices. 

  • jiceman's avatar
    jiceman
    Tutor
    Oct 24, 2021

    Also, if you look at the access controll tab, you may see more devices listed. Maybe a possible work around. 

    • AugerSt's avatar
      AugerSt
      Aspirant
      Nov 13, 2021

      Hello,

      Same issue and I had to reset the R7000 with the reset button on the back of the device (device on, keep it pressed for at least 5s). I think the problem comes from this firmware.

      Warning : doing this, you will loose all the settings : router mode, wifi id and password ...

      SA.