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Forum Discussion
Redding199
Sep 14, 2022Aspirant
Nighthawk R7000
I installed a SimplSafe camera last year then this year installed 2 ring doorbells, I had to do a factory reset on my router as it was acting up and I could not log into it, When the router came back...
plemans
Sep 15, 2022Guru - Experienced User
1. the router doesn't install anything. It simply has wifi the camera/doorbell can connect to.
2. what firmware version are you on?
3. what modem/gateway is the router connected to?
4. Are you on ios? If so, make icloud relay and private mac/ip address are disabled.
- Redding199Sep 15, 2022Aspirant
I am using SimpliSafe App on my smart phone Samsung S20 Android to install the camera in the Nighthawk Router
Firmware Version V1.0.11.100_10.2.100, Here is an update but the Router says there is none
Spectrum 257 mbs down into an ARRIS modem I supplied.
- plemansSep 16, 2022Guru - Experienced User
What arris modem is it?
You're not on the latest firmware. You can manually update. The latest (now) is 1.0.11.136.
Nighthawk R7000 | AC1900 Smart WiFi Router | NETGEAR Support
- Redding199Sep 16, 2022Aspirant
I downloaded the 136 i thought yesterdat and after I installed it found out it was 120.
I will try again.