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Forum Discussion
lollyguy
Jun 24, 2023Follower
nighthawk r7000
hey i just got this router second handed bought since i had no wifi router in my new place to live but it seems to not work and i dont know if i need to do or purchase anything with it because i go n...
FURRYe38
Jun 24, 2023Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Use a wired PC and web browser to re-setup the router.