Forum Discussion

Guide

Nov 30, 2021

Solved

Nighthawk R7000p no internet connection

Hi guys, so I set this router up 4 months ago (can't remember how I did it either). I was told to reset it by my internet provider which has led to no internet connection on the router login website a...

plemans
Nov 30, 2021
I think that ONT needs vlan enabled. I've seen a couple posts about it.

https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAX200-Issues-setting-up-replacing-D7000/m-p/2155991

this article is for spark NZ fibre or UFB.

https://kb.netgear.com/30947/How-do-I-set-up-my-NETGEAR-router-if-I-have-Spark-NZ-Fibre-or-UFB

Not sure what actual vlan ID you need.

Harmlessluv

Guide

Nov 30, 2021

So I'm plugging it into a fibre box (pictured below) for its internet connection

plemans

Guru - Experienced User

Nov 30, 2021

I think that ONT needs vlan enabled. I've seen a couple posts about it.

https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAX200-Issues-setting-up-replacing-D7000/m-p/2155991

this article is for spark NZ fibre or UFB.

https://kb.netgear.com/30947/How-do-I-set-up-my-NETGEAR-router-if-I-have-Spark-NZ-Fibre-or-UFB

Not sure what actual vlan ID you need.

Harmlessluv
Guide
Nov 30, 2021
Thank you so much this actually worked, I appreciate the help!!
- plemans
  Guru - Experienced User
  Nov 30, 2021
  glad it helped! if you the answer solved, it might help the next person with that issue :)
  - plemans
    Guru - Experienced User
    Nov 30, 2021
    Mind posting who the isp is and what vlan id you used? That way if someone else runs into this issue, they know what settings you used to get it to connect.