Nighthawk r7300 doesn't recognize external hard drive

Thank you for your response!

I had wondered whether it was just the size of the hard drive.  I'd like to use this 5T drive - how many partitions should I do?  How small do you think the partition should be in order to be recognized by the router?  I've dug around the community for answers - looks like some say 3T but I haven't found any actual documentation.

I'm comfortable doing the partitioning - I'm expecting that I'll make them all OS extended journaled.  But if I do the partition to 3T and it's still not recognized, can I go back and re-partition?  (I'm guessing yes - I should be able to re-partition all day long if I'm not worried about losing any data, yes?)

I tried using a little USB stick and it reads just fine.  This gives me hope of a solution today!

Thanks again - I appreciate that I don't have to wade into this alone :)

Hi ElaineM

So I erased the drive and then Mac OS extended journaled the partitions off - 3T & 2T.  Still nothing. I then split down to 1T, then split to 500GB and then, finally 16GB (the size of the USB stick i tried initially & which it was able to read) - all Mac OS extended journaled.  Still nothing.

(for the record, when it's plugged directly into my computer it works fine.  It's just the router that doesn't recognize the HDD in any of these formats)

I did some digging and found that it might need a driver: http://www.seagate.com/support/software/paragon/

Followed all the instructions & it still isn't recognized through ReadySHARE.  I am absolutely at a loss.  I would appreciate any thoughts you, or anyone else, might have before I return this!  (oh for goodness sake, am I even going to be able to return it now that I've worked on it??)d

TiA - Susan