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MommaRoth's avatar
MommaRoth
Aspirant
Nov 06, 2016
Solved

Nighthawk r7300 doesn't recognize external hard drive

Hi all - (I searched for this in the community but didn't quite find the solution.  If I've missed it please post a link & sorry for the trouble!)   I run a small home office and recently bought a ...
external hard drive
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USB
  • MommaRoth's avatar
    MommaRoth
    Nov 18, 2016

    Hi ElaineM

     

    Thanks for your response.  I ended up returning the drive - no amount of partitioning or driver-downloads made it readable.  I'm going to go back to the list of recommended external hard drives and see if I can find an exact match.  I must say it's incredibly frustrating that this Netgear router is so persnickity about it's compatability. 

     

    I appreciate you spending a bit of time with me on this.

     

    Regards,  Susan

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Nov 09, 2016

It just answers that the router cannot handle such drive. 

MommaRoth's avatar
MommaRoth
Aspirant
Nov 18, 2016

Hi ElaineM

 

Thanks for your response.  I ended up returning the drive - no amount of partitioning or driver-downloads made it readable.  I'm going to go back to the list of recommended external hard drives and see if I can find an exact match.  I must say it's incredibly frustrating that this Netgear router is so persnickity about it's compatability. 

 

I appreciate you spending a bit of time with me on this.

 

Regards,  Susan

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Nov 18, 2016

    You are very welcome. 

    I hope you'll get this working soon.