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Forum Discussion
DogRox
Dec 15, 2023Aspirant
Nighthawk R7350 only getting 300mbps on Spectrum Ultra 500 Service
Within the last month I recently subscribed to Spectrum Ultra 500 service. The technician came up and told me I was definitely getting almost 600 or more from the modem. I tried my Wavlink router fi...
michaelkenward
Dec 15, 2023Guru - Experienced User
DogRox wrote:
Testing with Wi-Fi Tablet and more then one Wi-Fi phone that is used as Wi-Fi only. I'll give me the same speed through the Ookla speed test. And are tested only one at a time, separately so it's not using bandwidth.
Tests done over wifi test the performance of the wif clients involved. They tell you little about the performance of your router.
300 Mbps is pretty good for many wif clients.
If you use the Nighthawk app to test speeds, that also uses Speedytest/Okla in the process. The app may connect ti the router with wifi, but all it does is to tell the router to test the speed of its connection to the modem. It is effectively the same as a wired test through the router.
yes I have the latest firmware.
Famous last words. That won't convince many people without telling is the version of the firmware.
DogRox
Dec 15, 2023Aspirant
First of all for your final last words, firmware version.V1.2.0.92_1.0.1
And second I've tested it with both the Netgear app and also just using the speed test app on its own and I'm getting the same results from both. So it's got to be something in the router that's not letting get the results that I subscribe to. I have a friend who has Netgear router and Spectrum modem and only the 300 service and he's getting 350. I know you can't compare apples and oranges but I should be getting more than 300 on my service.