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Nighthawk R7800 - Old wifi card can't see 2.4 Ghz
Hello everyone, I recently had to return a router because one of my laptops was not able to see the Router on the 2.4Ghz network. Network card: A 802.11n Wireless LAN Card from Ralink Technolog...
Hello NetGear TM,
I have ordered the same router again and the problem is still there.
Except this time I played with it a bit more. The UserInterface or the settings of the router are not being displayed/applied properly.
More specifically the 20/40 Mhz cohabitation checkbox appears to be having this issue. Unchecking/Checking the checkbox and applying the settings several times can reproduce and fix the problem. My laptop was able to see the 2.4 Ghz network with both the 20/40 Mhz checked and unchecked. I am guessing the interface doesn't always apply the 20/40 Mhz cohabitation setting when you click apply - although if you refresh the page the checkbox is enabled.
To anyone else experiencing this problem: for the 20/40 Mhz checkbox - try to uncheck it - apply settings, check it apply settings several times until your wifi card will see the network.
I do not know if WMM was on or not - as I do not remember the interface. It was probably on as the R7800 Ninjas in Piajamas (N i P) version I had bought was supposed to be pre-configured properly.
What I can tell that my phone was able to see the 2.4 Ghz network on all speed levels, while my old wifi adapter was only able to see the 2.4 ghz network when the router was configured to work with 54mb/s.
Pre-configured? You mean custom configured to your requirement? All routers when they left factory are with factory deafult setting. User has to configure to meet his requirement. So you returned best router out there in it's class ATM. What router are you trying next?
I realise that it might be the best router out there at the moment, but I need it to support older devices as well while maintaining the top speed for devices that support it.
If i limit all devices to 54mb/s (through router configuration) in order to allow compatibility with older devices, then that would restrict the higher speeds supported by the router with the other devices which support those speeds.
Having to choose between higher speeds to just a handful of my devices and a router that can do both higher speeds and support even older devices - I would choose the later.
If Netgear can confirm that they solve this issue I will consider buying back the router, if they confirm that it is impossible to offer higher 2.4ghz speeds and also support older devices - then I will look for something else.Hi devlishro,
I think this is not an issue with the router but the limitation of your older devices. Your devices will only work when the router is forced to operate to only G mode which is at 54Mbps.
JamesGL
Community Team
