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Forum Discussion
j666gak
Dec 21, 2016Tutor
Nighthawk (R7800) - Unable to upgrade firmware
Hi, I am currently on firmware version 1.0.1.16. When I press the button on the admin interface to check for firmware updates, it responds saying there are no updates available. However, I de...
- Dec 28, 2016
A noob error on my part by the looks of it i'm afraid.... I have a D7800 and not the R7800. Although the only difference between the 2 is one includes a modem and the other is only a router.
So, it would appear Netgear are using two different versions of firmware for both the D7800 / R7800.
mdgm-ntgr
Dec 21, 2016NETGEAR Employee Retired
You could try noting down your settings manually, doing a factory reset then updating the firmware, then after it has come back up on the new firmware doing another factory reset and then manually configuring your settings again
j666gak
Dec 22, 2016Tutor
I tried a factory reset just now, and then tried to upgrade the firmware.... but got the same error.
Thanks for trying, Is there anything else I can try?