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Forum Discussion
Nighthawk r7800 problem with Chromecast with google TV connecting to interent
I recently bought a Chromecast with google TV and every time I try to log on, the device knocks out my internet on my knight hawk x4s router. I have figured it is solely with the Chromecast as everyt...
1. What router do you have? X4S isn't a model. Look at the label on it.
2. what firmware is on it? (don't say the latest, an actual number)
3. what modem/gateway is the router connected to?
4. "knocked out" doesn't tell us much. What actually happens? Does it say "connected, no internet" to devices? Does the wifi stop broadcasting entirely? Does it broadcast but you can't connect? Do wired devices drop?
The more you can tell us, the better we can help.
Hi. The model is a R7800
The firmware was updated and current as of last night
Problem - When I try to use Chromecast for Google TV the Chromecast makes the router power down and re-start. This only happens with the Chromecast as I have a firestick and have zero issues. This must be a communication problem between the Chromecast and Netgear R7800?
Do I need to turn something off on the Netgear?
Thanks,
John
You know how many times on there people say "the firmware is current" when its not? Quite a bit as the automatic update checker isn't always the best.
So what actual firmware is on it?
What modem/gateway is it connected to?
You say you just updated the firmware?
Did it start after that?
If so, have you tried a factory reset?
And if that doesn't work, downgrading the firmware?
I updated firmware yesterday to V1.0.2.92
I had the problem before and after updating firmware.
I would not know what firmware to go back to fix the problem so please advise if I need too.