NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
K24
Nov 22, 2020Guide
Nighthawk R8000 blocking download speed
I recently upgraded my internet to 400mb download, when i ran speed test i couldnt get anymore than 118mb. So had tech help from Spectrum, had me connect ethernet cable directly to pc and speeds were...
michaelkenward
Nov 23, 2020Guru - Experienced User
K24 wrote:
so i cant connet modem directly to router without speed slowing down.I was told i need to adjusr router??
What is this modem? Make and model?
K24
Nov 23, 2020Guide
SPECTRUM sent me a Hitron EN2251 modem.And if I connect my cat7 ethernet directly to my HP pc tower, I get well over 400 MB. I went in to router login.net and checked my settings on my router and it told me it was set up for 600 MB on the Netgear AC 3200 R8000. I am not for sure if I need to change something else in the router settings. But if I connect the ethernet from modem to router and then router is connected directly to PC I can only get 100 mb.Thank you again
- michaelkenwardNov 23, 2020Guru - Experienced User
Looks like a modem only device, so it should not get in the way of the router.
This might be useful:
Search - NETGEAR Communities – EN2251
- K24Nov 23, 2020GuideI’m sorry, so when you say modem only device, what do you mean..Thank you for all your help and information
- michaelkenwardNov 23, 2020Guru - Experienced User
Internet service providers sometimes supply modem/routers to their customers. These try to do the whole thing, wifi, local network and so on. Then when someone adds their own router they end up with difficulties as the two routers get in the way of each other.
Even if they supply a simple modem it can require careful configuration to get it to work with a router. Your ISP should be able to tell you how to go about this.