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Solved
Nighthawk R8000 cannot connect more than 2 devices through wifi simultaneously
Hi folks, I've been casually trying to fix this problem with my Nighthawk R8000 router for the past month or so, ever since I bought it.
I am unable to connect more than 2 devices to the internet via wifi at once, but it's not a problem with the devices (as far as I can tell)
Here is what I know.
Currently both desktop computers are connected to wifi. No phones are able to connect to wifi UNLESS a desktop is off. If a desktop is off, one phone can connect (first one that tries to). If both desktops are off both phones can connect. If a desktop is turned back on, it cannot connect to the internet. A power cycle of the router is needed, desktops take spots on the network, and phones are unable to connect.
As far as I know there is no feature to say "Only allow 2 devices on at one time", so I'm at a loss of what to do here.
Assistance would be appreciated.
Thank you for your time and consideration!
I am beginning to think the router is in operation mode other than router. Maybe repeater or an AP. When hard reset it should fall back to
default router mode. Disconnect router from modem, just laptop to the LAN port and try resetting this way. Turn off router >> wait ~30 secs. or so >> while press and holding down toe reset button turn on the router >> when LED indicators flashing >> let go of the button. >> wait until
router comes up ready. Then this 3 commands one at a time. 'ipconfig /release' ' ipconfig /renew' 'ipconfig /all' >> now what is gate way address? Use that address to ping the router, ping works? then try to log in using that ip address, does it work? If this does not work I think
router CFE or f/w is not intact. Only way to resolve this issue is open up the router connect serial console to execute some nvram command.
Or I believe this router is still under warranty so do a RMA to get a replacement. Deinstalled Genie? Maybe Genie is remembering something
causing this issue. Another way of restting is holding down the reset button long time like 5 mins or so while router is turned on.
24 Replies
When it came out of box, did you hard reset the router and configured it? Did you changed DHCP ip address range by any chance?
By any chance are you connecting to guest WiFi network? If you don't need guest network, just disable it. You have ip address conflict?
Straight out of the box I hooked it up, no hard reset done. As far as configuration, I only did some things through the genie. I do not recall chanding the DHCP range, nor do I know how to.
I am not on a guest network, none are enabled.
I do not know about ip address conflict, but my parents and friends are also unable to connect when 2 devices are already connected, so it;s unlikely that 7+ devices are all fighting over the same IP addresses.
Can you connect more than 2 devices via wired connection? When 3rd device tried connect on wireless what happens, any error message?