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Solved
Nighthawk R8000 cannot connect more than 2 devices through wifi simultaneously
Hi folks, I've been casually trying to fix this problem with my Nighthawk R8000 router for the past month or so, ever since I bought it. I am unable to connect more than 2 devices to the internet...
I am beginning to think the router is in operation mode other than router. Maybe repeater or an AP. When hard reset it should fall back to
default router mode. Disconnect router from modem, just laptop to the LAN port and try resetting this way. Turn off router >> wait ~30 secs. or so >> while press and holding down toe reset button turn on the router >> when LED indicators flashing >> let go of the button. >> wait until
router comes up ready. Then this 3 commands one at a time. 'ipconfig /release' ' ipconfig /renew' 'ipconfig /all' >> now what is gate way address? Use that address to ping the router, ping works? then try to log in using that ip address, does it work? If this does not work I think
router CFE or f/w is not intact. Only way to resolve this issue is open up the router connect serial console to execute some nvram command.
Or I believe this router is still under warranty so do a RMA to get a replacement. Deinstalled Genie? Maybe Genie is remembering something
causing this issue. Another way of restting is holding down the reset button long time like 5 mins or so while router is turned on.
What exactly do you have in your home network not counting the devices. Just one free-standing modem and one router? Anything else? When you reset the router, it puts router in factory default state. Did you try ruouter in default state? Or configured it? Can you try ipv4 for the time being?
After resetting the router it came back online a few mintues later with the same problem. When you say did I try it in the default state, what do you mean? I did not configure it at all post reset if that's what you are asking. I had no way to do any configurations. www.routerlogin.net still gives an error.
How do I try ipv4? I am not sure what you mean.
My apology, I thought you were using ipv6. Well is this your new router? What did you use before? Tried to use that gteway address to ping the router? Logically it is impossible to have such address when router is reset. Does this router behaving like this out of box. First thing here is getting access to the router(able to ping the router) Did you get it as brand new? Are you the first owner? Wonder if this unit was used as an AP.
I moved into a new house and decided to buy a router of my own rather than rent one from my ISP. It is the first router to be used in this house.
The router is behaving this way out of the box, but I do not know if it is brand new. It is possible that it was returned and reshelved or used as a display model or something.
I was able to ping the router. Average response time is 11ms. 4/4 packets recieved.
Then use that ip address to log into the router. Do you use Genie? If yes, deinstall it. Not worth using it specially at time like this. Only will
create confusion. When you plug in the router out of box first time how did you manage to connect to the Internet? Any problem then?
Ever could log into the router?
I use the genie, yes. I used it to do the initial set up, there were no problems.
www.routerlogin.net worked back then, where now I can't get anything on it. I have 0 clue why it stopped working.
To confirm, the IP address I should use from ipconfig/all is called "Ethernet adapter Network Bridge", right? The Default Gateway for that heading is 198.200.89.129.
It doesn;t work. I get the following chrome error
"
This site can’t be reached
198.200.89.129 refused to connect.
Try:
- Reloading the page
- Checking the connection
- Checking the proxy and the firewall
ERR_CONNECTION_REFUSED"Thank you for your patience in trying to help me, by the way. I really appreciate it and hope we can eventually fix this!Do you still have this IP subnet on your laptop?
Factory reset did not do anything as far as I can tell.
I did the ipconfigs you said to. Results are as follows
Gateway ip address 198.200.89.129
ipv4 address 198.200.89.128
If you do, that is certainly an issue, as that is your ISP's subnet, and should not show up on your desktop / laptop, unless you are directly connected to to your ISP's modem..
Double check your cabling.. From a wiring perspective, this what it should look like - ISP modem ----Ethernet connection ------ to WAN port on Netgear router ----- Devices connected to LAN ports on router: wireless from the Netgear.
I am beginning to think the router is in operation mode other than router. Maybe repeater or an AP. When hard reset it should fall back to
default router mode. Disconnect router from modem, just laptop to the LAN port and try resetting this way. Turn off router >> wait ~30 secs. or so >> while press and holding down toe reset button turn on the router >> when LED indicators flashing >> let go of the button. >> wait until
router comes up ready. Then this 3 commands one at a time. 'ipconfig /release' ' ipconfig /renew' 'ipconfig /all' >> now what is gate way address? Use that address to ping the router, ping works? then try to log in using that ip address, does it work? If this does not work I think
router CFE or f/w is not intact. Only way to resolve this issue is open up the router connect serial console to execute some nvram command.
Or I believe this router is still under warranty so do a RMA to get a replacement. Deinstalled Genie? Maybe Genie is remembering something
causing this issue. Another way of restting is holding down the reset button long time like 5 mins or so while router is turned on.
Eureka!
This worked! Thanks a ton!
I unhooked it from everything, wired it in, did the ipconfigs, logged into the router and disabled AP mode!
I don't know why it was on to start with, but I'm too happy to care!
Everything works great now.
Thanks a ton for your help! I appreciate all the time and effort you put into solving this issue!
Good job. I am happy for you. Now have fun.