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Nighthawk R8000 Slow Internet Speeds
Firmware Version V1.0.4.46 Model:R8000 Parental Controls Are Off Security Off Smart Connect is off All Additonal Features are off or disabled Internet Speed Down 103.92 up .67 Based on the Nigh...
Status update. I think it was a mix of old modem and something wrong with the line. I didnt recall we had a boster put on the line several years ago, but the tech from Spectrum looked at each of the connections and cut off the current one to expose a fresh line and connector. He also bypassed the boster. After that we are running at over 100 down and around 10 up, which is very consistant. I dont want to try to go back and replace the new modem with the old on since we are running so good. Thanks for you help on this.
What modem are you using?
When did the issues start? is it a new problem or have you always had the issue?
This issue has been occuring for the last 3-4 months. I thought it was time for a hard reset, so prior to then really no major changes except for firmware updates. I am using Spectrum as provider and use arris surfboard modem, I dont have the modem model number in front of me. But I have done several reboots with that hardware too.
rmisencik wrote:This issue has been occuring for the last 3-4 months. I thought it was time for a hard reset, so prior to then really no major changes except for firmware updates. I am using Spectrum as provider and use arris surfboard modem, I dont have the modem model number in front of me. But I have done several reboots with that hardware too.
What arris modem? (when you get it)
What speeds do you pay for?
What speed do you get directly connected to the modem?
You can try installing version 1.0.4.28 for the firmware on the R8000. the newer version got netgear armor. Not all routers responded well to it. the usual first fix is to reset/manually reinstall but it sounds like you tried that. I'd try the downgrade.
Model of the modem is ARRIS Surfboard SB6183.
ran speed test on https://www.spectrum.com/internet/speed-test it was running from 86-120mbps and upload was .04mbps
also ran speed test on https://www.speedtest.net/result/9278531762 it was 112 and 0.25
I will try to downgrade the version number. What is the best way to do that?
were those speeds directly connected to the modem?
What speeds do you pay for?
our goal here is to make sure the modem is getting the speeds advertised. Its pointless to troubleshoot the router if the issue is the modem.