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Forum Discussion
rmisencik
Apr 13, 2020Guide
Nighthawk R8000 Slow Internet Speeds
Firmware Version V1.0.4.46 Model:R8000 Parental Controls Are Off Security Off Smart Connect is off All Additonal Features are off or disabled Internet Speed Down 103.92 up .67 Based on the Nigh...
- Apr 15, 2020
Status update. I think it was a mix of old modem and something wrong with the line. I didnt recall we had a boster put on the line several years ago, but the tech from Spectrum looked at each of the connections and cut off the current one to expose a fresh line and connector. He also bypassed the boster. After that we are running at over 100 down and around 10 up, which is very consistant. I dont want to try to go back and replace the new modem with the old on since we are running so good. Thanks for you help on this.
rmisencik
Apr 14, 2020Guide
No spliters on the line. I have a 30 day return policy on a new modem and with it being 5-6 years old, it could be the problem. Let me try that today and see if that improves the situation. If not they will need to have ISP check the line.
rmisencik
Apr 15, 2020Guide
Status update. I think it was a mix of old modem and something wrong with the line. I didnt recall we had a boster put on the line several years ago, but the tech from Spectrum looked at each of the connections and cut off the current one to expose a fresh line and connector. He also bypassed the boster. After that we are running at over 100 down and around 10 up, which is very consistant. I dont want to try to go back and replace the new modem with the old on since we are running so good. Thanks for you help on this.