NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
donno39
Oct 31, 2022Follower
Nighthawk R8000 X6S will not connect to internet
All of a sudden for no explainable reason the router disconnected to the internet. The set up is a netgear modem with an Ethernet cable connecting the modem to the router. I have followed the direc...
michaelkenward
Nov 01, 2022Guru - Experienced User
What Netgear device are we talking about here?
AC4000 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Look at the label on the device for the model number.