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Smitty1337's avatar
Smitty1337
Aspirant
Jun 14, 2022

Nighthawk R8000P No Connection with Disney+

Nighthawk AC4000 3x3 Tri-Band WiFi Router R8000P

Firmware v1.4.3.88

App Verstion 2.17.0.2193

 

I have had this router for 1 year and a week. I know that my complementary support is now invalid, and I don't wish to pay for customer support. As of a few weeks ago, I have been unable to connect to Disney+ while on WiFi. This is true for any device connected to the router. If I use only mobile data on my phone, it's no issue. If I use a VPN and my wireless internet at the same time, I have no issue. If I purely use my WiFi, neither my phone, TV, or desktop can access Disney+. No other website or streaming service on any device has any issues. Contacted my ISP and Disney+, and they both do not note any issues. Direct connection via ethernet from modem to TV enables Disney+ to work, so I know for a fact its my router. Is there some workaround anyone has discovered or knows of through settings that will enable my router to allow Disney+? Circle is not enabled for parental controls. It appears that the firmware is up-to-date. This is incredibly frustrating, and I would like to actually use the streaming service I paid for from the comfort of my couch.

3 Replies

  • No idea how or why, but as soon as I started this thread, everything magically worked again. I did absolutely nothing.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      Smitty1337 wrote:

      No idea how or why, but as soon as I started this thread, everything magically worked again. I did absolutely nothing.


      It is the magic effect of posting a message here.