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Forum Discussion

CarlosKC's avatar
CarlosKC
Aspirant
Jun 11, 2016
Solved

Nighthawk R8500, USB 3.0 Flash Drive Not Recognized in USB 3.0 Port, only 2.0 Port

My Nighthawk R8500 Router with latest firmware, V1.0.2.54_1.0.56, will not recognize my SanDisk Ultra Fit 128 GB USB 3.0 Flash Drive when plugged into the router's USB 3.0 Port. The Ultra Fit is form...
Troubleshooting
  • CarlosKC's avatar
    CarlosKC
    Jun 23, 2016

    Tech support followed up with me. Installing a firmware update, V1.0.2.64_1.0.62, which became available shortly after my post, solved the issue. - Carlos

krazekiote's avatar
krazekiote
Initiate
Jun 12, 2016

Having the same problems myself. Have not figured it out either. I'm having problems on other devices identifing my 3.0USB 128GB drives. I think there are firmware limitations on identifing these drives.

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jun 13, 2016

Let me inquire this to our engineering team.

  • pj1000's avatar
    pj1000
    Aspirant
    Jun 26, 2016

    Recent firmware upgrade didn't solve my problem of recognizing Samsung 128GB EVO Select Micro SDXC Memory Card, 80MB/s (MB-ME128DA/AM).   The 15 GB Sandisk I had installed was working fine. I used the same USB carrier.  The larger MicroSD is just not being read.  Any ideas here?

    • eroxx's avatar
      eroxx
      Aspirant
      Jun 29, 2016

      On my end, the router recognized a 3TB drive, and then I updated firmware, and now it won't!!! 

      • Texxen's avatar
        Texxen
        Aspirant
        Jul 28, 2016

        This is a Netgear issue with ALL their routers with USB 3.0.  I wonder how many people who use 3.0 port actually work for more than one firmware update.