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Rappo07's avatar
Rappo07
Aspirant
Nov 05, 2022

Nighthawk R9000 WiFi 5GH bandwidth issue with 2022 iPad

Hi. I have recently purchased the new 12.9” iPad (2022 model) and it cannot see (or connect to) the router’s 5GH WiFi network. It will connect to the nighthawk 2.4GH network.
Also, I have been able to connect to another router (Telstra smart modem gen 2) on the 5GH WiFi. Have talked to Apple support and don’t all they recommend.
I have other Apple products and older iPad that connect ok to the 5GH bandwidth but not the new iPad Pro.
Any suggestions, as I am thinking of upgrading to new RAXE500 router but now, will wait to this is resolved.

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    have you tried changing the 5ghz channel its broadcasting on? 

    Does it "see the network" and just won't connect? Or does it connect and say "connected, no internet". Or does it not even see the 5ghz network? 

    • Rappo07's avatar
      Rappo07
      Aspirant
      Yep. Tried all the various channels in the 5Gh range and not seen.
      Even made sure to try the channel it was seeing (and connecting) on the other router.
  • Upgraded to a RAXE500 and the iPad sees the 5GH and 6GH networks, so must be something on the old router.
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      What FW is loaded on the R9000?