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McDoogie's avatar
McDoogie
Tutor
Aug 13, 2015
Solved

Nighthawk Remote Access With AT&T Arris NVG589 Modem

Hello, I am trying to use the Remote Access feature on my Nighthawk Router. Currently with Remote Access enabled I get these two IP addresses from the nighthawk:  192.168.1.X: port number and 2602:...
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  • JamesGL's avatar
    JamesGL
    Aug 18, 2015

    Hi McDoogie,

     

    Did you set port forwarding on the modem using the port number used for Remote management? The reason it works might be becuase of the modem forwarded the request to the router.

     

    Regards,

     

    JamesGL

    Community Team

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Aug 13, 2015

Hi McDoogie,

 

The router is getting a private IP from your modem. In order for remote access to work with private IP you may need to do port forwarding from your modem so that the request will be sent to the router.

 

Regards,

 

JamesGL

Community Team

  • McDoogie's avatar
    McDoogie
    Tutor
    Aug 13, 2015

    Thank you for the reply! What exactly would i need to port forward in the modem?

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Aug 13, 2015

      The port number that remote access is using. Check if the modem has port forwarding feature. Once port forwarding has been done, you can access it via the WAN IP:Port number.

       

      Regards,

       

      JamesGL

      Community Team