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McDoogie's avatar
McDoogie
Tutor
Aug 13, 2015
Solved

Nighthawk Remote Access With AT&T Arris NVG589 Modem

Hello, I am trying to use the Remote Access feature on my Nighthawk Router. Currently with Remote Access enabled I get these two IP addresses from the nighthawk:  192.168.1.X: port number and 2602:...
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  • JamesGL's avatar
    JamesGL
    Aug 18, 2015

    Hi McDoogie,

     

    Did you set port forwarding on the modem using the port number used for Remote management? The reason it works might be becuase of the modem forwarded the request to the router.

     

    Regards,

     

    JamesGL

    Community Team

TheEther's avatar
TheEther
Guru
Aug 13, 2015
McDoogie wrote:

Hello, I am trying to use the Remote Access feature on my Nighthawk Router. Currently with Remote Access enabled I get these two IP addresses from the nighthawk: 
192.168.1.200: port number
and 2602:xxx:xxxx:xxx::xx]: port number


The 192.168.1.200 is the static IP given to my Router from my Modem. The second IP address is the one that should be the remote access, but when I try it, it simply does not work, and it just does not look correct. 
Any help on this would be appreciated. IF anyone needs any more information about anything just ask!
Thank you!

That second IP address is actually an IPv6 address.

 

I would think twice about enabling remote access on your Nighthawk.  It will make it easier for hackers to break into your network.

 

If you are still determined to do this, then instead of setting up a port forward on the modem, you might be better off enabling IP Passthrough on the NVG589.  This is a pseudo-bridge mode for the modem.  The important point is that your Nighthawk's WAN interface will receive the same public IP address as your modem.  Then you should be able to remotely access your Nighthawk using the public IP address.

 

dslreports.com has a good article on setting up IP Passthrough.  https://www.dslreports.com/faq/17734