NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

McDoogie's avatar
McDoogie
Tutor
Aug 13, 2015
Solved

Nighthawk Remote Access With AT&T Arris NVG589 Modem

Hello, I am trying to use the Remote Access feature on my Nighthawk Router. Currently with Remote Access enabled I get these two IP addresses from the nighthawk:  192.168.1.X: port number and 2602:...
Features
  • JamesGL's avatar
    JamesGL
    Aug 18, 2015

    Hi McDoogie,

     

    Did you set port forwarding on the modem using the port number used for Remote management? The reason it works might be becuase of the modem forwarded the request to the router.

     

    Regards,

     

    JamesGL

    Community Team

McDoogie's avatar
McDoogie
Tutor
Aug 13, 2015
I appreciate your reply! I do currently have Ip pass through enabled. Some time ago I setup this modem as bridge mode, even though it does not technically have a bridge mode option. I have all the firewall settings disabled on the modem except ip pass through. I have tried netgear and uverse tech support multiple times, but they have not been able to help. I also have an ip camera that I am unable to remote access.