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Forum Discussion
McDoogie
Aug 12, 2015Tutor
Nighthawk Remote Access With AT&T Arris NVG589 Modem
Hello, I am trying to use the Remote Access feature on my Nighthawk Router. Currently with Remote Access enabled I get these two IP addresses from the nighthawk: 192.168.1.X: port number and 2602:...
TheEther
Aug 13, 2015Guru
If you have IP Passthrough enabled, then your Nighthawk should be using the PUBLIC IP address assigned to your modem, not 192.168.1.200, which is a PRIVATE IP address.
If you log into the NVG589, go to Devices > Device List and you will see IP addresses assigned by the modem. It will clearly call out the device using IP Passthrough (which should be your Nighthawk) and its IP address. This IP address must match the Broadband Ipv4 Address shown on the Broadband Status page on the NVG589. Finally, this address must also show up as the Internet IP address on the Nighthawk's Basic > Internet page. If any of this is not true, then IP Passthrough is not set up correctly.
If you log into the NVG589, go to Devices > Device List and you will see IP addresses assigned by the modem. It will clearly call out the device using IP Passthrough (which should be your Nighthawk) and its IP address. This IP address must match the Broadband Ipv4 Address shown on the Broadband Status page on the NVG589. Finally, this address must also show up as the Internet IP address on the Nighthawk's Basic > Internet page. If any of this is not true, then IP Passthrough is not set up correctly.
McDoogie
Aug 13, 2015Tutor
I will check when i get home today! also on the router i have it set for a static IP, should i have it set to obtain from isp?