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Forum Discussion
markmnh
Feb 02, 2021Aspirant
Nighthawk Router AC1750 keeps dropping out.
Greetings, I have had this router for one and a half years. Recently it started to drop out several times a day. I am not aware of any changes withihn my network. Any suggestions?
michaelkenward
Feb 04, 2021Guru - Experienced User
markmnh wrote:
The Router is a RC6700v3 with the moist recent firmware. It is connected to a Spectrum Modem.
I assume that you mean R6700v3
Does that Spectrum Modem have a make and model? It could be the all important missing detail. That's why we always ask about it.
markmnh wrote:
Depending on how quick I am I find the router power light orange or white. With all other lights out.
Orange or white? I see no "orange" option.
If the Internet LED is off, that explains why the wifi went down. Your Internet connection died. But the wifi LED should stay on.
Could be a hardware failure.
What do the router's logs show?
markmnh
Feb 04, 2021Aspirant
The orange light is what first comes on when you power up the WiFi router. White would mean that the unit is functional.
I don't see anything in the router log that indicates a failure or looks unusual. I have had this setup for a year and a half and it worked fine until recently.
The Spectrum Modem is a Hiltron Tech E31N2V1 DOSSIS 3.1 eMTA.
- plemansFeb 04, 2021Guru - Experienced User
What actual firmware version are you on?
the "most recent" hasn't always been the best with the R6700v3
- markmnhFeb 04, 2021Aspirant
The firmware is v1.0.4.106
- michaelkenwardFeb 04, 2021Guru - Experienced User
markmnh wrote:
The orange light is what first comes on when you power up the WiFi router. White would mean that the unit is functional.
In other words, when you rush into the room, if you see an orange light the router is rebooting itself. That indicates that something odd is happening. If not, it would be white when you got there.