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Forum Discussion
Nighthawk router blocking Xfinity website
I get the below error when trying to log into my account. Also I can't use my Xfinity apps do to this as well. This randomly happened after I updated my Xfinity app. I thought that was the issue but ...
what modem/gateway is the R7000 connected to?
have you tried a different dns provider?
plemans wrote:what modem/gateway is the R7000 connected to?
have you tried a different dns provider?
It's connected to a Motorola MB7420 modem. I'm not sure how to use a different dns provider.
You could try googles at 8.8.8.8 or 8.8.4.4
https://kb.netgear.com/30510/How-do-I-set-static-Domain-Name-System-servers-on-my-NETGEAR-router
plemans wrote:You could try googles at 8.8.8.8 or 8.8.4.4
https://kb.netgear.com/30510/How-do-I-set-static-Domain-Name-System-servers-on-my-NETGEAR-router
It's saying I'm not connected to my network.
"
Trying to connect to your control panel?
You may not be connected to your Router’s WiFi network.
To access routerlogin.com, your device must be connected to your Router’s WiFi network. Check your current connection and try again.
The easiest way to manage your router’s settings and wireless network is the Nighthawk app. Learn more at the link below:"
Try using its ip address to connect to the router.