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Forum Discussion
Nighthawk router blocking Xfinity website
I get the below error when trying to log into my account. Also I can't use my Xfinity apps do to this as well. This randomly happened after I updated my Xfinity app. I thought that was the issue but ...
First, try to determine if the problem is with the router/ISP or with the Xfinity service provider.
If you have an application on your smartphone - see if it works by the telephone operator (WiFi off on smartfon).
If the application works on cell data, only then you will need to check the router.
GregGreg wrote:First, try to determine if the problem is with the router/ISP or with the Xfinity service provider.
If you have an application on your smartphone - see if it works by the telephone operator (WiFi off on smartfon).
If the application works on cell data, only then you will need to check the router.
It works when I use my cell data.