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MDavis9's avatar
MDavis9
Follower
Nov 02, 2022

Nighthawk router keep disconnecting

Hi, I'm connecting the nighthawk wifi router, but when I go to chrome to open a website about snorkeling, the router is disconnecting, I'm connecting again and again, and it keeps disconnecting, any idea how to fix it?

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 02, 2022

    What model router do you have? 

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.