NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk Router not active after new update
Just downloaded the new firmware and now my router isn't active at all. Only the power light is on. All connections are good, shut the router off and on a few times. Even tried turning the modem off a...
What color is the power light?
What do you mean "all the connections are good"?
Have you tried a factory reset?
Thats the first thing I recommend with issues after an update. Push and hold reset for 7-15 seconds while powered on.
if that doesn't help, you can try recoving it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash