Nighthawk router won’t connect to Internet

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hinbojega wrote:

• The router is connected to a Netgear cable modem.

• It was activated by Xfinity.

• iPhones can see the router networks, but can’t dee the Web.

Any tips on troubleshooting?

Equipment:

Netgear CM1000v2 Cable Modem Netgear R6700v3 AC1750 Smart WIFI Router

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Many people have found themselves in your spot.  The hardware initialization sequence and timing are important.

Power down your modem (pull the power cord), disconnect both the coax cable and the output Ethernet cord.

Power down your router and disconnect the power cord.

Power down your computer.  If it is a desktop, disconnect the power cord.

Take a breath, connect the coax cable to your modem and connect the power cord.

Give your modem ample time to boot and to connect to your ISP and stabilize.  Look at the LEDs on the front.  The internet indicator should be on and solid.

Connect the Ethernet output from your modem to the WAN input on your router.

Connect the power cord and boot up your router.  Give it ample time to boot and stabilize.  The router indicator LED showing internet connection should be one of the last indicators to stabilize.

Power on your computer and you should be good to go.