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Forum Discussion
Nighthawk setup
HI I've just bought a Nighthawk AC1900 and am trying to set it up in the app. Get to the connect to the network and it's telling us that the network password is not right. We've tried it from different accounts and we are definitely using the right password. Any ideas?
2 Replies
melb77 wrote:
HI I've just bought a Nighthawk AC1900 and am trying to set it up in the app. Get to the connect to the network and it's telling us that the network password is not right.
Which router? AC1900 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Look at the label on the device for the model number.
Using an app is not the best way to set up a device. Try a wired connection from a PC to the router.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Look for the model number on the label on the device.
That page will also have any software, firmware and drivers for your device, if they exist.
Check the section in the manual about a manual setup.
There may also be some helpful videos on what to do.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.Did you try setting it up through the browser and not the app?
Tends to go faster than using the app
