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Forum Discussion
Nighthawk won’t connect after reset
I had to factory reset my nighthawk router so I could change some settings (my dad had bought it originally last year and set up a different password and userid for the router login and he forgot what...
who's your isp?
What modem/gateway are you connecting it to?
- I have a nighthawk CM1200-100NAS modem and my ISP is cox. I asked if they could help and all they did was reset my modem, which doesn’t really help when the issue is my router.
I tried connecting directly to the modem with an ethernet cable and the internet is working fine.
However, there’s something wrong with the router. I tried to hardline into the router with my pc (nothing else connected) and I can’t even get to routerlogin.net/.com or ping the IP and login there. Sometimes the computer will prompt me to open the start/setup page for the router but it just spins and never actually loads anything, just a blank screen.
I’ve done multiple hard resets of the router and reset the modem a few times too
I tried to do a manual firmware update using tftp but got an error that it can’t read the .chk file that the firmware update is.
I also tried using the nighthawk app on my phone, made sure i had cellular data off, and was only connected to the router, and it STILL wouldn’t let me connect. All settings were correct on my end.