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Forum Discussion
trynkeepup
Aug 16, 2023Aspirant
Nighthawk X10 AD7200 LAN Ports Not Working
Hi everyone. First time needing to post anything. Bought R9000 — Nighthawk X10 AD7200 Smart WiFi Router from Amazon on 2020-08-08. The ports stopped working after a storm we had. My Xfinity modem had...
- Aug 25, 2023
Yep it ended up not being the ports, just everything that was connected. Replaced docking station, vpn hardware and NIC and it's working. Thanks for your help.
michaelkenward
Aug 16, 2023Guru - Experienced User
trynkeepup wrote:
The Nighthawk's wireless is working great but none of the ports work for my wired devices. All fairly new cables. Very similar to this 2018 post: https://community.netgear.com/t5/Nighthawk-Wi-Fi-5-AC-Routers/Nighthawk-X10-R9000-LAN-Ports/m-p/1671893
The loopback test was successful. All ports lit up: https://kb.netgear.com/28408/An-Internet-or-LAN-port-isn-t-working-correctly-on-my-router-How-do-I-perform-a-loopback-test-to-check-the-port?language=en_US
Storms are unpredictable in the effects they can cause. The LAN section may just be dead.
Any sign of life on the LAN LEDs.
I assume that you have reset the device.
There is also a chance that the firmware got corrupt, but not fatally killed, in the storm So you could see if you can bring it back to life by reflashing the firmware.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
- trynkeepupAug 16, 2023Aspirant
Tried michaelkenwa suggestion, no luck yet. One thing I did notice is my gateway is no longer 192.168.1.1 but 172.16.0.1. Any idea what that is about?
- FURRYe38Aug 16, 2023Guru - Experienced User
Yes.
- KitsapAug 16, 2023Master
Normally the Xfinity gateways are a combination modem/router. When your Xfinity gateway was replaced, was the new device configured in bridge mode? This is usually done to support a downstream router like your R9000.
What is the model number of your new Xfinity gateway?