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Forum Discussion
trynkeepup
Aug 16, 2023Aspirant
Nighthawk X10 AD7200 LAN Ports Not Working
Hi everyone. First time needing to post anything. Bought R9000 — Nighthawk X10 AD7200 Smart WiFi Router from Amazon on 2020-08-08. The ports stopped working after a storm we had. My Xfinity modem had...
- Aug 25, 2023
Yep it ended up not being the ports, just everything that was connected. Replaced docking station, vpn hardware and NIC and it's working. Thanks for your help.
trynkeepup
Aug 16, 2023Aspirant
Tried michaelkenwa suggestion, no luck yet. One thing I did notice is my gateway is no longer 192.168.1.1 but 172.16.0.1. Any idea what that is about?
FURRYe38
Aug 16, 2023Guru - Experienced User
Yes.
- KitsapAug 16, 2023Master
Normally the Xfinity gateways are a combination modem/router. When your Xfinity gateway was replaced, was the new device configured in bridge mode? This is usually done to support a downstream router like your R9000.
What is the model number of your new Xfinity gateway?
- trynkeepupAug 16, 2023Aspirant
Arris TG3482G
- FURRYe38Aug 16, 2023Guru - Experienced User
Thats a gateway router.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode