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Forum Discussion
shrinuvas
Aug 31, 2021Aspirant
Nighthawk X10 R9000 is stuck with 60Ghz after fw upgrade 1.5.0.36
@ links to members My 2.4Ghz and 5Ghz stopped working after fw upgrade. I tried all sorts resetting to default and then fw upgrade downgrade. Turning wifi on /off but no luck. Any body experiened su...
shrinuvas
Aug 31, 2021Aspirant
I tried those option but hard pressing wifi on /off on router and then also doing via. GUI. something weird It just got stuck with 60Ghz. Currently setup i have spectrum cable modem connected over gig to this X10. It worked when internet was setup. but something weird happened after fw upgrade. I did factory reset. downgrade to .28 and then .26 and .24 and finally got back to same as .36. For now I got tired took away all the cables and power cord.
shrinuvas
Aug 31, 2021Aspirant
are there any known issues with these X10. Im losing trust with Netgear products.
- plemansAug 31, 2021Guru - Experienced User
Devices do fail. it does happen.
Are you still within your warranty?
After you changed firmware (downgraded) did you factory reset?
Are you reinstalling from a backup configuration? If so, try a clean install (not using a backup).
- shrinuvasAug 31, 2021Aspirant
Devices do fail. it does happen. Yes I get that but all of sudden that too after fw upgrade is scary.
Are you still within your warranty? No
After you changed firmware (downgraded) did you factory reset? yes I did that too.
Are you reinstalling from a backup configuration? If so, try a clean install (not using a backup). no i didnt take any backup configuration. As I was ok in reconfiguring. after doing factory reset. I did try with fw upgrade in reverse order .28 .26 and .24 and nothing worked then i tried reupdating back to .36 What is weird configuration changes either GUI or pressing wifi disable/enable too only locks up 60Ghz but doenst let 2.4/5 Ghz enabled back. I feel something fw code screwed up. locking up antenna or channels