NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rmsarma's avatar
rmsarma
Guide
May 30, 2017
Solved

NightHawk x10 r9000 wifi dropping issue post f/w update

f/w updated to 1.0.2.32 otw, now i have wifi connection issues keeps dropping every few minutes, any suggestions
Troubleshooting
  • FURRYe38's avatar
    FURRYe38
    May 30, 2017

    I recommend doing a factory reset, manually loading the FW file, factory reset then set up the router from scratch using IE11 or FF. 

     

    Any wifi neighbors near buy? How many and what channels are they using? 

     

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 30, 2017

I recommend doing a factory reset, manually loading the FW file, factory reset then set up the router from scratch using IE11 or FF. 

 

Any wifi neighbors near buy? How many and what channels are they using? 

 

rmsarma's avatar
rmsarma
Guide
May 31, 2017

I am not sure why the factory reset was needed, but that seemed to have improved the wifi connection issues, there is no change to my wifi surroundings and 

my config below

2.4 ghz AUTO(8)

5 ghz (153)

60 ghz (2)

 I did not load the F/w file as the device indicated that it was already updated