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NightHawk x10 r9000 wifi dropping issue
Hello, I just purchsed Netgear Nighawk X10 AD7200 R9000 wifi router last week and i installed the latest firmware version 1.0.1.36 and I am having issue where the WIFI SSID Drops totally from the...
FYI to all:
I called Netgear support to tell them flashing the firmward didn't work, so they are going to replace the unit. I exeplained to the representative that there were mutliple users complaining of the same issue on the community site, and he told me that the team that handles the advanced issues (tiger team, he called it) told him to replace the unit. There wasn't anything else he could do.
Maybe if the next unit has the same problem they will finally engage engineering, as no one seems to be watching this community site.
I just got my replacement unit. Upon initial setup, I found something interesting: it shipped with firmware v1.0.0.68, and the "check for update" feature within the router says that the firmware is up-to-date. The support page for this product still shows 3 other firmware releases. I wonder if Netgear identified a bug and pulled the advertisements so routers wouldn't update until they fixed it. Just a theory.
I'm going to manually update to 1.0.1.36 and see how it goes.
kmerenda1 How's the connection so far? I tried replicating what you mentioned but now it sees the updated firmware.
I just got mine yesterday and i updated to firmware V1.1.0.36 and it shipped with the version V1 1.0.20 . I am going to see if the issue happens again. It doens't happend right away. you have to wait and it pops up out of no where while you are in the middle of using your network.