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Forum Discussion
dabears
Mar 08, 2017Star
NightHawk x10 r9000 wifi dropping issue
Hello, I just purchsed Netgear Nighawk X10 AD7200 R9000 wifi router last week and i installed the latest firmware version 1.0.1.36 and I am having issue where the WIFI SSID Drops totally from the...
- Mar 13, 2017
FYI to all:
I called Netgear support to tell them flashing the firmward didn't work, so they are going to replace the unit. I exeplained to the representative that there were mutliple users complaining of the same issue on the community site, and he told me that the team that handles the advanced issues (tiger team, he called it) told him to replace the unit. There wasn't anything else he could do.
Maybe if the next unit has the same problem they will finally engage engineering, as no one seems to be watching this community site.
ehscsp
Sep 18, 2017Aspirant
Same issues...even called Netgear - Support Case #28878279 and they sent a replacement unit...it is doing same thing. Multiple phone calls to support to fix, not helpful...spent a long time on phone for them to tell me to try changing channels...again
maxman1
Sep 18, 2017Apprentice
You know.. Just thinking out loud at this point, but this seems reminiscent of memory dump issues from a decade ago on old Windows.. And it would explain much.
But if this is the issue, firmware may be able to fix, but more likely is a hw problem.. Again just speculation...
Netgear has detective r9000s in its possession. Test for it.
But if this is the issue, firmware may be able to fix, but more likely is a hw problem.. Again just speculation...
Netgear has detective r9000s in its possession. Test for it.