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Forum Discussion
dabears
Mar 08, 2017Star
NightHawk x10 r9000 wifi dropping issue
Hello, I just purchsed Netgear Nighawk X10 AD7200 R9000 wifi router last week and i installed the latest firmware version 1.0.1.36 and I am having issue where the WIFI SSID Drops totally from the...
- Mar 13, 2017
FYI to all:
I called Netgear support to tell them flashing the firmward didn't work, so they are going to replace the unit. I exeplained to the representative that there were mutliple users complaining of the same issue on the community site, and he told me that the team that handles the advanced issues (tiger team, he called it) told him to replace the unit. There wasn't anything else he could do.
Maybe if the next unit has the same problem they will finally engage engineering, as no one seems to be watching this community site.
maxman1
Sep 25, 2017Apprentice
Again I bet this is impacting all users, they just don't realize it..
Netgear has failed to solve my issue. Count me in if you get an attorney.
I hope their stock tanks as much as their bad customer service and unwillingness to acknowledge the issues with this router.
Netgear has failed to solve my issue. Count me in if you get an attorney.
I hope their stock tanks as much as their bad customer service and unwillingness to acknowledge the issues with this router.
ElaineM
Sep 25, 2017NETGEAR Employee Retired