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Forum Discussion
dabears
Mar 09, 2017Star
NightHawk x10 r9000 wifi dropping issue
Hello, I just purchsed Netgear Nighawk X10 AD7200 R9000 wifi router last week and i installed the latest firmware version 1.0.1.36 and I am having issue where the WIFI SSID Drops totally from the...
- Mar 13, 2017
FYI to all:
I called Netgear support to tell them flashing the firmward didn't work, so they are going to replace the unit. I exeplained to the representative that there were mutliple users complaining of the same issue on the community site, and he told me that the team that handles the advanced issues (tiger team, he called it) told him to replace the unit. There wasn't anything else he could do.
Maybe if the next unit has the same problem they will finally engage engineering, as no one seems to be watching this community site.
ElaineM
Oct 19, 2017NETGEAR Employee Retired
For those who are having issues, kindly provide me the debug logs as soon as you have it captured.
The debug logs can be seen when you access http://192.168.1.1/debug.htm.
Select "Start Debug Log Capture when boot up" and click on "Start Capture".
Save the debug logs and send it to me through PM. You can use a file sharing site in order for me to download it.
- focuspullerOct 19, 2017Guide
Could not get http://192.168.1.1/debug.htm to load in Firefox...Only worked in IE and Chrome.
How long do we run this capture?