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NightHawk x10 r9000 wifi dropping issue
Hello, I just purchsed Netgear Nighawk X10 AD7200 R9000 wifi router last week and i installed the latest firmware version 1.0.1.36 and I am having issue where the WIFI SSID Drops totally from the...
FYI to all:
I called Netgear support to tell them flashing the firmward didn't work, so they are going to replace the unit. I exeplained to the representative that there were mutliple users complaining of the same issue on the community site, and he told me that the team that handles the advanced issues (tiger team, he called it) told him to replace the unit. There wasn't anything else he could do.
Maybe if the next unit has the same problem they will finally engage engineering, as no one seems to be watching this community site.
There is definitely something wrong with this router. I am also one who had the r8000 and I upgraded earlier this week to the r9000 after having the r8000 for 2-3 years. So far this week, it has been disconnecting all wifi (2g & 5g) several times a day. My Apple TV 4K will alert me each time it disconnects and watching a movie the night before last (2 hour movie) it showed 6 disconnections. I am a broadcaster for a living and today we broadcast an 8 hour conference. I monitor the broadcasts here and I was bounced off the router 5-6 times in that 8 hours, including twice just typing up this message.
I have firmware version 1.0.2.40 (it did a firmware update when it arrived on Monday from Amazon.) Netgear needs to troubleshoot the situation and find a solution for everyone. This is quite obviously an issue that is spread wide enough that multiple people are experiencing the same thing.
My internet provider is Spectrum, I have 22-24 devices connected at any given time, and this router is in the exact same place as the previous router that didn't experience these issues.
Hi bkfoster,
Change channel of your wireless network.
Reset and reconfigure the router.
Change the channel on both 2.4 ghz and 5 ghz radios? Both are disconnecting everything and both are using the exact same channels as the r8000 this was to replace.
try voxels fw. i have three ng's models r7000, r7800, r9000 and use voxels fw with two of them [r9000]. plex is working with this fw and no drops.tried ddwrt but no plex.
https://www.snbforums.com/threads/custom-firmware-build-for-r9000-v-1-0-2-45hf-1-0-2-45hf-hw.41820/
