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Forum Discussion
dabears
Mar 09, 2017Star
NightHawk x10 r9000 wifi dropping issue
Hello, I just purchsed Netgear Nighawk X10 AD7200 R9000 wifi router last week and i installed the latest firmware version 1.0.1.36 and I am having issue where the WIFI SSID Drops totally from the...
- Mar 13, 2017
FYI to all:
I called Netgear support to tell them flashing the firmward didn't work, so they are going to replace the unit. I exeplained to the representative that there were mutliple users complaining of the same issue on the community site, and he told me that the team that handles the advanced issues (tiger team, he called it) told him to replace the unit. There wasn't anything else he could do.
Maybe if the next unit has the same problem they will finally engage engineering, as no one seems to be watching this community site.
JamesGL
Nov 16, 2017NETGEAR Employee Retired
Hi bkfoster,
Change channel of your wireless network.
Reset and reconfigure the router.
bkfoster
Nov 17, 2017Aspirant
Change the channel on both 2.4 ghz and 5 ghz radios? Both are disconnecting everything and both are using the exact same channels as the r8000 this was to replace.