NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
NightHawk x10 r9000 wifi dropping issue
Hello, I just purchsed Netgear Nighawk X10 AD7200 R9000 wifi router last week and i installed the latest firmware version 1.0.1.36 and I am having issue where the WIFI SSID Drops totally from the...
FYI to all:
I called Netgear support to tell them flashing the firmward didn't work, so they are going to replace the unit. I exeplained to the representative that there were mutliple users complaining of the same issue on the community site, and he told me that the team that handles the advanced issues (tiger team, he called it) told him to replace the unit. There wasn't anything else he could do.
Maybe if the next unit has the same problem they will finally engage engineering, as no one seems to be watching this community site.
I too am having issues with this now. I can't help but be frustrated when I consider how much money I spent on this thing. I really hope its an issue I can resolve without having to ship this thing back to back to the company.
I had my first connectivity issue in a very long time with my R9000 this morning. While my wireless connections from my tablet and phone were active, I was unable to resolve any external host names. This is often the case when there are ISP or cable modem issues, but the modem had all the right lights lit for an active connection.
My laptop's VPN connection to a customer site was still active, though, so DNS resolution appeared to be a potential culprit. Using nslookup, I queried Google's 8.8.8.8 server successfully, but was unable to get 192.168.1.1 (the R9000's address) to do anything but time out. The R9000's configuration points to Google's servers for DNS, so it was obviously not caching or forwarding lookups. With no obvious mechanism for restarting just the DNS proxy (I'm assuming some flavor of DNSMasq), I rebooted the router and all was well.
This is likely not the same issue as seen by others in this thread, but I unfortunately know a lot of people who would assume that "can't connect to internet sites" and "wifi dropping" are essentially the same thing ;)