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NightHawk x10 r9000 wifi dropping issue
Hello, I just purchsed Netgear Nighawk X10 AD7200 R9000 wifi router last week and i installed the latest firmware version 1.0.1.36 and I am having issue where the WIFI SSID Drops totally from the...
FYI to all:
I called Netgear support to tell them flashing the firmward didn't work, so they are going to replace the unit. I exeplained to the representative that there were mutliple users complaining of the same issue on the community site, and he told me that the team that handles the advanced issues (tiger team, he called it) told him to replace the unit. There wasn't anything else he could do.
Maybe if the next unit has the same problem they will finally engage engineering, as no one seems to be watching this community site.
I just got a brand new unit from Amazon - they were out of stock for two weeks (ordered on cyber Monday). I have no WiFi whatsoever. it worked OK yesterday, but over night it just died. Rebooted multiple times, changed channels, etc. - nothing works. The nearest structure to ours is 500'+ away, so there is ZERO chance of interference, and WiFi analyzer on my phone shows only my devices.
I sure wish I had seen this post before buying - I have used a LOT of Netgear stuff over the years, here and at work, going all the way back to an FVS318 roouter almost 15 years ago. My last few purchases have been REALLY disappointing, I was trying to upgrade for a less than stellar WNDR3700 (which was top of the line when i bought it). I suppose it's time to return this POS to Amazon and switch to Asus or Linksys. I also have a Netgear extender/AP, and 4 switches - I guess it's time to dump them, too.
I'm assuming you updated to the latest firmware. When you updated it, you did it wired to the router. And you reset it afterwards.
That's pretty strange. It shouldn't totally fail. Maybe you got a bad one.
I'd return it to Amazon. Perhaps buy another one locally, so if you still have problems, take it back. Best Buy has the newest ones.
I'm happy with mine now, at least so far.