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motorbikematt's avatar
motorbikematt
Aspirant
Jul 24, 2017
Solved

Nighthawk X4 R7500v2 Access Control does not work

Frustrating behavior with my  device, router firmware version V1.0.3.10 I cannot block a device that is using my network. Advanced>Security>Access Control the checkbox next to Turn On Access Contr...
access control
mac filtering
Security
  • JamesGL's avatar
    JamesGL
    Aug 04, 2017

    Hi motorbikematt,


    Try to reset the router to factory default and manually reconfigure the device.

JamesGL's avatar
JamesGL
Master
Aug 04, 2017

Hi motorbikematt,

 

I tried to replicate your concern but I was not able to reproduce the same behavior. Mine works fine.

 

 

 

  • motorbikematt's avatar
    motorbikematt
    Aspirant
    Aug 04, 2017
    Thank you for trying to replicate!! That is interesting data, even if it isn't a solution.

    Tell me, when did you buy yours? Is it 'younger' than mine?
    • JamesGL's avatar
      JamesGL
      Master
      Aug 04, 2017

      Hi motorbikematt,


      Try to reset the router to factory default and manually reconfigure the device.

      • JamesGL's avatar
        JamesGL
        Master
        Aug 07, 2017

        Hi motorbikematt,

         

        We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

    • Dodd52's avatar
      Dodd52
      Aspirant
      Aug 13, 2017

      I have the same router and the same issue.  I can't block an intruder in my network.  I bought my router in Dec 2015.