Forum Discussion

Aspirant

Dec 16, 2020

Nighthawk x4 r7500v2 ethernet speed very slow

I have a c1100 cable modem. Also a r7500v2 nighthawk x4 router. 200/10mbps service from spectrum. Wifi 5g i pull over 200mbps. Perfect. However I only get 10-20mbps with ethernet. Tried on amazon fire...

Jayo52

Aspirant

Dec 17, 2020

Firmware v1.0.3.48 , also tried rolling back 2 previous versions with no change in speed, so reset router and did manual update to latest v1.0.3.48
Hardwire to modem pulls 130/17 ( it’s 100/10 port) so modem appears to be working great
Trying on fire tv cube and laptop, also wifes laptop. No change in speeds
Using speedtest.net on laptops, also tried google speedtest. On cube im using analiti

Jayo52

Aspirant

Dec 18, 2020

Just to add, ive also tried every lan port on my router with no change in speed. Traffic meter and qos both off. No other ethernet cables hooked to my router besides wan from modem and my cable from router to laptop ( both functioning cat 8). Tested both cables from modem to laptop, each getting 110/17mbps. Not sure what else i can try at this point. Not willing to pay netgear $150 to tell me the router is defective.

plemans
Guru - Experienced User
Dec 18, 2020
If the 5ghz is hitting 200mbps (and speed from modem only 100mbps), somethings off.
Do you have anything else connected to the cm1100?
its got 2 ethernet ports but only 1 should be useable unless you're using wan port aggregation.
- Jayo52
  Aspirant
  Dec 18, 2020
  Maybe i stated something wrong. Speed from modem is fine. My speed from modem to laptop is 110 when direct connected. The laptop is a 100/10 port. So this is full speed my laptop can receive. The modem is providing proper speed to router, as I’m getting 200mbps wifi. Ethernet connection from router to any other device is the problem. Only 10-20mbps. Nothing else is connected to the modem besides the router.
  - plemans
    Guru - Experienced User
    Dec 18, 2020
    Is it still within warranty?